938 861 222
If you find yourself in an emergency situation, that is, if you feel ill, need some medication or lose your identity documents, you should follow these guidelines.
In the case of flood, fire or other problems where you need the fire service, ambulance, Mossos d’Esquadra (Catalan Police), Policía Nacional (Spanish police), etc., you should call the general emergency number in the European Union:
To receive medical treatment you can go to a public healthcare centre (centre de salut) in your area of Vic. You should call or ask at the desk for an appointment.
These are the two Primary Healthcare Centres in Vic:
- Centre d’Atencio Primaria (CAP) Osona - Divina Pastora - Divina Pastora Primary Healthcare Centre
Address: Plaça Divina Pastora, 7
Tel.: +34 938 890 222
Timetable: Monday to Friday from 8am to 8.30pm. Saturdays, emergency services only, from 9am to 5pm.
- Centre d’Atencio Primaria (CAP) del Remei - El Remei Primary Healthcare Centre
Address: Passatge Pla del Remei, 10-12
Tel.: +34 938 833 443
Timetable: Monday to Friday from 8am to 8.30pm. Saturdays, visits that cannot wait until Monday, from 9am to 5pm.
When both primary healthcare centres are closed or in case of an emergency go straight to the Hospital Universitari de Vic (general hospital). Your European Health Insurance Card (EHIC) and/or proof of private health insurance should be presented at the hospital. The EHIC card gives the right to free emergency treatment for residents of EU/EEA countries in public hospitals or centres only.
Address: Carrer Francesc Pla (El Vigata), 1
Tel.: +34 938 891 111
If you are in Vic, always call your private health insurance company for guidance (we advise you carry your insurance phone number with you at all times). If you need to go to a healthcare centre or the hospital you should take with you both your European Health Insurance Card- EHIC (European citizens only) and your private health insurance card.
If you have an accident, you should do as in the case of illness. If you are on the road or cannot reach a hospital, you should call the emergency services (112) or an ambulance (061).
Chemists have the same opening hours as shops, but there is also always a local chemist open around the clock. At each chemist you can find the address of all the chemists in Vic and also the one on duty that day. You can also find this information on the following webpage:
If you want to report a burglary or an assault and you need the police. You should go to the Mossos d’Esquadra Station (Catalan Police).
Mossos d’Esquadra in Vic
Address: Placa del Mil·lenari
Tel.: 112
We advise you read the safety tips offered by the Ministry of Home Affairs of the Government of Catalonia with the collaboration of Barcelona University Centre.
http://www.bcu.cat/en/safety-tips/
Other safety tips from Els Mossos d'Esquadra
Robbery prevention:
It is important to be aware of what are the consular assistance services that the embassies can provide you, as well as the assistance offered when it is needed - Consular assistance
Find your Embassy and Consulate at the following link www.embassypages.com